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Greeting, checking in/out clients
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Taking payment
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Scheduling patients
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Answers phones and directing patients to appropriate area/treatment room etc.
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Order and arrange office supplies
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Accept and place phone calls and respond to general questions and inquiries
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Take messages directs them to proper staff member
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Schedule meetings for staff and appointments for patients
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Photocopy/Scan documents and keep them secured, and shred documents as appropriate
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Prepares patients for therapy treatment by welcoming, comforting, providing and/or assisting patient in preparation for therapy session
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Provides information to patients by answering questions and requests
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Maintains patient confidence and protects operations by keeping information confidential
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Maintains safe and clean working environment by complying with procedures, rules, and regulations
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Ensures operation of therapy equipment by completing preventive maintenance requirements; following manufacturer’s instruction; troubleshooting malfunctions; calling for repairs.
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Maintains therapy supplies/inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies